42% of cell phone switchers don’t switch, thanks to fees

A new government study on wireless phones (PDF) concludes—people actually love their cell phone providers, but early termination fees keep those who are dissatisfied from switching. The Government Accountability Office (GAO) was asked by Rep. Ed Markey (D-MA) to investigate cell phone complaints and the ways that the Federal Communications Commission (FCC) deals with those complaints.

See the original post here: 
42% of cell phone switchers don’t switch, thanks to fees

Related posts:

1. FCC demands data on cell phone ETFs from everyone (including Google)
2. Study shows cell phone bans may not prevent crashes
3. Experts clash over cell phone jamming at Senate hearing
4. Who needs science? Lawmakers mull cell phone warnings